Patient Safety Culture: A new standard of global Healthcare

Dr. Ziauddin Hospital considers patient safety to be a health care discipline, and with the evolution, in health care complexity our agenda is to provide the best outpatient care at Dr Ziauddin Hospital's OPD. We aim to avoid and reduce risks, inaccuracies and harm that may occur to patients during the provision of health care. Our foundation stone of the discipline is continuous upgrading based on learning from errors and adverse events.

For Dr. Ziauddin Hospital, Patient safety is fundamental to providing quality health services. We follow the clear consensus of quality health services across Pakistan that are effective, safe and people-centered. In addition, we completely realize the benefits of quality health care therefore we are focused on timely, equitable, integrated and efficient health care OPD services in Dr. Ziauddin Hospital.

As a source of quality health care patient safety, we ensure successful application of patient safety schemes and clear strategies, management capacity, data to drive safety advancement, skilled health care professionals and effective involvement of patients in their care.

We Recognize that Patient Safety is a universal health primacy, the World Health Assembly (WHA) adopted a resolution on Patient Safety which endorsed the establishment of World Patient Safety Day to be observed annually by Member States on 17 September. Hence we are more focused to promote patient safety by public awareness and engagement, improving global appreciation and working towards global harmony and accomplishment.

Dr. Ziauddin Hospital aims at providing global leadership and fostering collaboration between healthcare centers and relevant stakeholders as this is the key concept of patient safety development. Setting global priorities for action and developing guidelines and tools for patient safety is another aspect of enhancing patient and his family’s engagement for safer health care within the OPD as well as inpatient health care setting. Dr. Ziauddin Hospital also committed to monitoring improvements in patient safety and conducting research in the area to reduce the risk of safety errors and help to generate more effective ideas and technology in the field of safety and care.

Within the OPD we are focused on the following key measures:

Goal 1: Advance the accurate patient identification

We are more sensitive towards correctly identify patients throughout every stage of diagnosis and treatment to avoid medicine errors.

Goal 2: Improve and effective communication among caregivers

Regulation of critical test results are directed to the correct party in a timely manner by effective EMR management.

Goal 3: Improve the safety of using medications

Our staff id obligated to label all medications, medication containers, and other solutions to avoid mix-ups that can lead to ultimately harm a patient. We take special care when treating a patient who is using anticoagulation therapy. We always maintain and communicate accurate patient information concerning their prescriptions to another staff member, the patient, and any other caregivers. We make sure to compare any new prescriptions with the medications they are already using.

Goal 4: Reduce the risk of hospital-acquired infections

We are much focused on hand hygiene and effective ways in which they can stop the spread of healthcare-associated infections (HAIs). Just washing your hands can make an enormous difference in patient outcomes and in reducing the risk of HAIs.

Goal 5: Pinpoint patient safety risks

We also concern about the patient mental health such as depression, psychosis, suicidal attitude to avoid safety hazards that can be occur due to mental health negligence.